PCI DSS 12.6.3.1: Include Threat Awareness in Security Training
PCI DSS 12.6.3.1 requires that security awareness training covers threats and vulnerabilities that could compromise your cardholder data environment. Without this foundational knowledge, employees become your weakest link in compliance. Learn how to structure threat awareness training that actually reduces risk and passes audits.
What this means
This control mandates that your organization's security training program explicitly addresses current and emerging threats and vulnerabilities relevant to your CDE. Employees must understand the specific risks that could lead to data breaches, including phishing attacks, malware, social engineering, password weaknesses, and infrastructure vulnerabilities. The training should connect these threats to the employee's role and demonstrate how their actions impact security posture.
How to comply
- 1.Identify relevant threats and vulnerabilities specific to your industry, systems, and business model
- 2.Develop training content that explains how each threat could impact the CDE and cardholder data
- 3.Include real-world examples of successful attacks and common attack vectors used against similar organizations
- 4.Deliver training annually at minimum, with additional sessions when new threats emerge
- 5.Document all training completion with dates, attendance records, and topics covered
- 6.Tailor content for different roles (developers, administrators, customer service, etc.) where relevant
- 7.Assess comprehension through quizzes or testing to validate employee understanding
- 8.Update training materials quarterly to reflect emerging threats and vulnerability trends
Evidence auditors look for
- Training curriculum documents listing specific threats covered (phishing, ransomware, credential theft, etc.)
- Sign-in sheets or LMS records showing employee attendance with dates
- Quiz or assessment results demonstrating employee comprehension of threat scenarios
- Email templates or case studies used in training showing real attack examples
- Training update logs with dates showing quarterly or as-needed threat updates
- Role-specific training materials for developers, administrators, and helpdesk staff
- Documentation of security incidents or near-misses used as training case studies
- Third-party training provider curricula highlighting threat and vulnerability coverage
Frequently asked questions
When will FAQs be available?
The FAQ for this control is currently being prepared.
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